At Trendmirrors, managed by Tradetech It Solutions Privated Limited, we prioritize providing a seamless and stress-free shopping journey. In this policy, “we,” “us,” and “our” refer to Tradetech It Solutions Privated Limited, and “you,” “your,” and “user” refer to our valued customers. By completing a purchase on our platform, you agree to the terms below regarding returns and refunds. For items that need to be sent back, we have clearly defined return guidelines for your convenience.

Return Eligibility
Products must be in their original, unused, and unwashed state, with all packaging, labels, and tags intact.

• Ensure that all tags, labels, and packaging are returned as originally received.
• Items that have been used, washed, or modified in any manner cannot be returned.
• Return requests should be submitted within 48 hours of receiving the order. Contact our customer service team within this timeframe to initiate a return.
• Products not adhering to these standards will be ineligible for return.
   

Return Procedure

Step 1: Submit Your Request
Email your return request along with your Order ID and reason for return to tradetechitsolutions@gmail.com.

Step 2: Provide Supporting Evidence
If the product is defective, damaged, or incorrect, please attach clear images showing the issue to ensure faster processing.

Step 3: Follow Return Instructions
After approval of your request, we will provide you with detailed instructions to complete the return process. We retain the right to decline returns that do not comply with our return policy.

Refund Timeline & Process

Upon receiving your returned item, our team will assess it to confirm it meets our return standards. You will then receive notification regarding the approval or rejection of your refund. If approved, your refund will be credited to your original payment method within 5–7 business days. A confirmation email will be sent once the transaction is completed.

Partial Refund Policy
If an item partially meets the return criteria (for example, minor damage or missing packaging), a partial refund may be offered at our discretion.

Damaged, Defective, or Incorrect Orders
For items that are damaged, defective, or not as ordered, please submit a return request within 48 hours of delivery. Attach clear photos or videos showing the issue via email to allow us to resolve it quickly.

Support & Assistance
For any questions or support regarding your return or refund, reach out to our customer care team at tradetechitsolutions@gmail.com.

Thank you for choosing Trendmirrors. Your trust means everything, and we are committed to ensuring your experience is outstanding.